MedSpire Health Privacy Policy

Effective Date: September 23, 2025
Last Updated: September 23, 2025

MedSpire Health LLC (“MedSpire Health,” “we,” “our,” or “us”) respects the privacy of our clients, their patients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our marketing services, including website development, SEO, paid advertising, social media management, and compliance support.

By engaging with MedSpire Health’s services, you agree to the practices described in this Policy.

1. Information We Collect

We may collect the following categories of information:

  • Client Business Information: Company name, contact details, billing information, service history.
  • User Information: Name, email, phone number, and communication preferences when you contact us or fill out a form on our website.
  • Website & Marketing Data: Analytics, cookies, and similar technologies to measure campaign effectiveness and website performance.
  • Regulatory & Compliance Information: Documentation needed to support LegitScript or other compliance applications.
  • No PHI Storage: MedSpire Health does not collect, store, or process Protected Health Information (PHI) from patients. Any client-owned PHI remains the responsibility of the client, and our systems are not intended for PHI storage or transmission.

2. How We Use Information

We use the information we collect to:

  • Provide and manage contracted marketing services.
  • Communicate with clients about projects, billing, and support.
  • Improve website functionality and service offerings.
  • Ensure compliance with healthcare advertising regulations (e.g., LegitScript, HIPAA-conscious practices).
  • Meet legal, contractual, and regulatory requirements.

3. Sharing & Disclosure of Information

We do not sell personal data. Information may be shared only as follows:

  • Service Providers: With vendors who assist us in providing services (e.g., hosting providers, ad platforms).
  • Compliance Partners: With regulators or certification bodies (e.g., LegitScript) as part of application processes.
  • Legal Requirements: If required to comply with law, regulation, subpoena, or court order.
  • Business Transfers: In the event of a merger, acquisition, or transfer of assets.

4. Data Security & Compliance

  • We implement industry-standard administrative, technical, and physical safeguards to protect information.
  • Access to client data is restricted to authorized personnel.
  • Sensitive documents (e.g., compliance filings) are encrypted during transmission and storage.
  • We train staff regularly on data security and healthcare compliance obligations.

5. Data Retention

  • Client account information is retained for the duration of the agreement and for a limited time thereafter to comply with legal and accounting obligations.
  • Marketing analytics data is retained only as long as necessary to support reporting and optimization.
  • Compliance documentation (e.g., LegitScript applications) is retained in accordance with regulatory requirements.

6. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete personal data we hold about you.
  • Opt out of marketing communications at any time.
  • Restrict or object to certain processing activities.
  • Request a copy of your data in portable format.

To exercise these rights, please contact us at info@medspire-health.com.

7. Cookies & Tracking

Our website and campaigns may use cookies, pixels, and analytics tools to:

  • Measure website traffic and engagement.
  • Track the effectiveness of campaigns.
  • Personalize user experiences.

You can adjust your browser settings to block or delete cookies.

8. HIPAA Disclaimer

MedSpire Health is a marketing services provider, not a covered entity or business associate under HIPAA unless specifically contracted as such. Clients are responsible for ensuring PHI is not transmitted through marketing systems unless a Business Associate Agreement (BAA) is in place.

9. Children’s Privacy

Our services are not directed toward individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted with a revised “Last Updated” date. Material changes will be communicated directly to clients.

11. Contact Us

For questions, concerns, or to exercise your privacy rights, please contact:

MedSpire Health LLC
2442 NW Market Street, Unit 1189
Seattle, WA 98107
info@medspire-health.com